Privacy Policy

Esper Global LLC (“EsperWorks”, “we”, “us”) is committed to protecting the privacy of our users. This policy explains what data we collect, how we use it, and what rights you have. We aim for GDPR-level clarity even where not legally required.

We collect the following types of information:

• Account information: name, email address, phone number, password (hashed)
• Business information: business name, address, logo, industry, tax identification
• Financial data: invoices, expenses, payment records, bank account details for payouts
• Client data: names, email addresses, and payment details you add for your clients
• Usage data: pages visited, features used, device type, browser, IP address

We use your data to:

• Provide and operate the EsperWorks platform
• Process invoices, payments, and contracts on your behalf
• Send transactional emails (invoice delivery, payment confirmations, reminders)
• Improve the platform based on usage patterns
• Provide customer support
• Comply with legal obligations

We do not sell your personal data to third parties. We do not use your data for advertising purposes.

Your data is stored on secured servers. We use encryption in transit (TLS/SSL) and at rest for sensitive data. Passwords are hashed using industry-standard algorithms. Access to production data is restricted to authorised personnel only.

While we take reasonable measures to protect your data, no system is completely secure. You are responsible for keeping your account credentials confidential.

We use the following third-party services that may process your data:

• Paystack: payment processing — subject to Paystack’s own privacy policy
• Email delivery services: for sending transactional emails
• Cloud hosting providers: for storing application data

We only share the minimum data necessary for these services to function.

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate information in your account
• Delete your account and associated data
• Export your data in a machine-readable format
• Withdraw consent for optional data processing

To exercise any of these rights, contact us at privacy@tryesperworks.com.

We retain your data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal, tax, or regulatory purposes.

We use essential cookies to maintain your session and authenticate your account. We do not use third-party tracking cookies or advertising cookies.

We may update this privacy policy from time to time. Changes will be communicated via email or in-platform notification. Your continued use of the Platform after changes take effect constitutes acceptance.

For privacy-related questions, contact us at privacy@tryesperworks.com.